Challenges of smart speakers in real-life applications

Jason Wu / Allion Labs

With the rapid development of voice assistant in recent years, sales of smart speakers are growing explosively every year, not only in Europe and America, but also in Asia. Typically, in order to achieve a consistent user experience, every smart speaker will be validated by the performance of the voice assistant before being launched to market. However, there are still incorrect recognition issues when users are using them. What factors are causing these issues? In this article, we are going to explore these issues from different ways.

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A new horizon for HDMI 2.1 – 8K

Allion Labs / Tina Yu

Regarding the new topic of 8K, it could trace back to that Japan mention 8K TV broadcast for 2020 Tokyo Olympics. Because of this topic, 8K TV is very on trend. The this year CES, the TV manufacturer SONY、Sharp、LG、Samsung、TCL promoted their own 8K TV. According to IHS Markit report indicated that the shipping of 8Kwas less than 20k units in 2018, but it will be up to 430k units until 2019. And in 2020, it will estimate to become to 2000k units. It shows 8K TV could bring the huge business in the future.

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How to select high-quality accessories for Apple Mac?

Allion Labs / Vincent Wang

Since Apple launched the first Apple MacBook with the USB-C interface in 2015 and MacBook Pro 2016 with the USB-C (Thunderbolt 3) specification, the new design makes MacBook thinner by replacing the other transport interfaces. Users could connect to other devices or charge their MacBook via USB-C. But here’s the thing, there are still many laptops, desktops or mobiles at the market are not abandoning USB Type-A or Micro-USB. Users need USB-C adapters, docking stations or hubs to connect both USB-C and traditional USB sides. Except USB-C Digital AV Multiport Adapter or Docking officially launched by Apple, the market is full with similar accessories offered by other brands. Some of them do cause either data transmission, display or charging issues and eventually leave consumer bad impressions.

So, how can we prevent these issues before they occur? What kinds of these issues or annoying problems that users may face when they use those accessories!? In the next paragraphs, we are introducing the 4 common issues and what Allion can provide brand or manufacturer to prevent these issues and safeguard your accessory quality.

Starting from 2015, Apple has used USB-C (Thunderbolt 3) as a connectivity standard which replaces the traditional interfaces and makes Mac more flexible with its multi-function feature

The Four Types of Common Issues when using Mac Accessories

The first type: communication protocol or electrical signal issues

  • The connected device CANNOT be recognized by the Mac system or work properly
  1. The inserted SD card CANNOT be successfully detected after connecting the card reader to the Mac system
  2. The external hard drive CANNOT be detected by the Mac system
  3. CANNOT display images from the connected accessory device via USB-C (Thunderbolt 3) interface
  • The SuperSpeed device is identified as a High-Speed device or with even lower spec
  • Some of device’s functions fail when using a USB-C Multiport adapter or a Docking

The second type: Dysfunction Issues

  1. A flashback or an error message on the device’s proprietary software
  2. MacOS bundled software works incorrectly when connecting an accessory
  3. Mac’s power supply CANNOT work smoothly when connecting an accessory

The third type: bad user experience

  1. Wrong descriptions of the packaging, user manual or notifications, etc.
  2. The Mac system is under performance or abnormal power management
  3. Interoperability issues with the Apple’s accessories
  4. Software support is not updated in time for Mac O.S.

The fourth type: Device issue affects other components

The above issues may happen in users’ daily lives. Since people exchange information or idea everyday online or offline. Poor user experiences could make a significant impact on other buyers’ purchase decisions and even damage the brand. To better perfect user experiences, you need a complete and rigorous testing process to ensure your product quality before product launch. That’s why you need Allion’s solution.

“Mac QA Accessories Certification Program” The solution to better your Mac Accessories

As the Apple Store QA Third-party Peripherals Test Lab, Allion launches the Mac Accessories QA Program. The program defining the test specifications will ensure your Mac accessories, including cables, dongles, adapters, earphones and speakers perfectly work with Mac systems, as we as achieve customer satisfactions. This QA certification test for USB-C accessories covers the following two items:

  •  USB-C (Thunderbolt3) function QA  

The test includes mechanical testing, verification on the product packaging descriptions and user manual, product functional testing (including software test capability and MacOS applications), stability testing, and performance testing.

  •  USB-C (Thunderbolt 3) De-sense QA

Check attenuation on each USB-C/Thunderbolt of MacBook (Pro) series when connecting a device.Identity product easily

Consumers can check whether their accessories have been passed the test or not via the website https://qa.allion.com/Products.asp

Allion provides the highest quality assurance for your products

A high-quality accessory should have good connectivity, stability and functionality in the Apple MacOS ecosystem. As the Apple Store QA Third-Party Peripherals Test Lab, Allion’s new launched program will ensure your Mac accessories perfectly work with Mac systems, as we as achieve customer satisfactions. Those Mac accessories passing the QA program will receive Allion’s test certificate, one of Apple’s pre-requests to get into Mac Store, also a high quality proof for product or channel marketing.

Apple Mac’s market share has increased significantly in recent years. It leads to high-demand of Mac accessories. When consumers don’t know how to choose an accessory, they may refer to Allion’s Mac QA Certificate and Allion’s Mac QA website https://qa.allion.com/Products.asp

Introducing Project Athena: Unveiling the era of next-generational laptops

Allion Labs / Abel Hsu

What will the next-generational laptops be like?

The next generation of laptop not only has a thinner appearance, but also faster  system performance. In the new generation product design, supporting Artificial Intelligence (AI) is an indispensable feature that helps computer to understanding user’s behavior.

Battery life is a key factor for consumers to purchase laptops. However, conventionally in the pursuit of long-lasting battery life, the laptop will inevitably be bigger and heavier. The new generation of laptop can overcome this problem via optimized power management, coupled with fast charging technology such as Power Delivery (PD). These new features will greatly enhance the endurance of the laptop, providing users with nearly a full day of work time.

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IoT product structure and material diversity impact on the antenna

Allion Labs / Hank Lee

An increasing number of IoT products using Wi-Fi and Bluetooth technology . More manufacturers are Researching and developmenting products that have wireless functions and can be linked with smart phones. When selecting appropriate antenna, the manufacturer often determines the antenna to be suitable for its own product according to the specifications provided by the supplier. However, when the antenna is assembled on the product, the antenna frequency is shifted due to the mechanical housing or the mechanism material near the antenna.

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TR-208 Test Plan for Powerline Communication (PLC) Systems

Allion Labs / Wesley Chen

As networking technology advanced, multimedia content delivery and diversity of smart devices became more viable and as a result, the desire for bandwidth has steadily increased. Most consumers nowadays expect stable and convenient Wi-Fi at home, but may suffer weak wireless signal coverage or unstable wireless connectivity. Some users would setup a wireless repeater to extend the signal coverage, but the repeater should work based on a stable Wi-Fi environment. If users adopt a Wi-Fi extender, the extender may lower Wi-Fi performance by broadcasting Wi-Fi signals.

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Poor Wi-Fi performance? The evaluation of popular Mesh APs

Allion Labs / Sean Huang

When people use Wi-Fi routers to set up network at home or office, there are always some Wi-Fi dead spots. In order to expand Wi-Fi coverage area, a new mesh network technology is invented to provide more coverage. This new technology is an interconnection mesh network with multiple Wi-Fi nodes. Most Wi-Fi mesh systems can help you extend the signals even further, providing solid Wi-Fi coverage from end-to-end.

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