Allion Labs / Flash Liu
Bluetooth is a personal wireless communication technology commonly used in the connections of PCs, smartphones, and personal mobile devices for information transfer and exchange. The Bluetooth SIG introduced the newest Bluetooth 5.0 in 2016, boasting an effective transmission distance of 300 meters and speed of 2Mbps.
Ever since Bluetooth 4.0’s adoption of the Low Energy Technology, products that support Bluetooth have gradually increased. In recent years, the application of Bluetooth has expanded from general computer-related merchandise to medical and home care, vehicle-mounted devices, and IoT smart home appliances, etc.
Whether or not Bluetooth is interoperable with the connecting device is the main concern for consumers when purchasing. Interoperability refers to the communication between products. Devices that support Bluetooth generally have to be matched and linked to laptops or cell phones. We will now use Bluetooth pointers as an example and analyze the potential issues of these products.
Testing results have indicated that when a Bluetooth pointer is paired with a laptop, both devices showed that they are successfully matched, and no abnormalities were shown on the device manager’s device list. However, the cursor and function key did not work during actual use.
After cross-validation with different driver versions as well as other Bluetooth chips from the same manufacturer, we found that the Bluetooth pointer had interoperability issues with the Bluetooth chips of certain brands. The failure to match will not only cause trouble for users but will also affect the product quality and the brand reputation.
These issues are not exceptions. Whether you are at school or at work, when you are presenting your thesis or are in a key meeting, if your Bluetooth pointer suddenly goes out of control, all your efforts in your presentation will be in vain. A small pointer issue will no doubt cause great trouble for its user.
We highly recommend manufacturers to obtain official validation through Bluetooth testing, and perform test matching of the product and other devices under different scenarios. Allion Labs has years of testing experience, which enables customized testing plans based on product qualities, allowing manufacturers to instantly discover issues and find the right solutions to tackle issues related to interoperability.
After validation testing at the Bluetooth laboratory, you can find existing issues beforehand and make amendments before the pointer goes on the market and avoid any interoperability issues.