Interop issues with smart devices and how to take care of them

Allion Labs / Alex Chien

The Internet is a part of our daily lives, we chat online, receive and send e-mails online, and there is simply no way that we can survive without the internet. For the past decade, we are witnessing drastic development in IT products, for instance, personal computers are getting replaced with ultralight, thin laptops, the advancing mobile phones, and all are adding more diversity and complexity to the whole ecosystem.

The era of IoT is making our lives easier and smarter

Smart devices are everywhere; some commonly seen devices include TVs, refrigerators, smart air cons, webcams, smart plugs and locks. As the Internet of Things grows, the underlying communication protocols are being renewed periodically, and we are also seeing more diverse applications of these wireless technologies. For instance, environmental monitoring, smart traffic, smart home, smart healthcare, and connected cars are all adopting more wireless tech. And we have to keep in our minds that the Internet of Things is all about connection, therefore product compatibility and interoperability are the two essential features that these products should have.

-After the setting of the wireless router is renewed, the connection breaks down
-Air con controller is plagued with latency when being controlled remotely
-Wireless signal breaks down as there are interferences in the room

Using air conditioner as an example, the interoperability between smart air controller and wireless routers is the key to the good user experience. According to Allion’s testing experience, some of the commonly seen issues are:

So how do we make sure that devices can connect with each other despite the interferences in the room, and allow users to remotely control air conditioner via their mobile phones?

According to Allion’s test results, when you connect the remote controller to Wi-Fi, the remote controller can only show up to 20 SSIDs, and 5GHz signal is completely blocked. Users encounter connection issues when using such products and this could really harm the brand’s reputation. With further study and analyses, Allion is able to provide potential issues and feedback to better product designs.

Wireless connection is one of the most important techniques in IoT applications, vendors have to ensure that wireless technologies are interoperable with their products. In the IoT ecosystem, Allion plays the role of your partner who provides one-stop testing services to better your products and help you win users’ trusts.